Questions and Queries
General Information
Q: What is Mello Lime?
A: Mello Lime is a trendy ladies' fashion brand offering a range of stylish and comfortable clothing, from casual wear to party outfits. We aim to inspire confidence and elegance through our unique designs.
Q: Where is Mello Lime based?
A: Mello Lime is an international brand offering high-quality fashion, available worldwide through our online store.
Product & Sizing
Q: What clothing does Mello Lime specialize in?
A: Mello Lime specializes in a wide variety of women's fashion, including dresses, tops, pants, jumpsuits, and skirts, all designed to elevate your style for any occasion.
Q: How can I choose the right size?
A: Each product page includes a detailed size guide to help you find the best fit. You can also contact our customer support team for personalized sizing assistance.
Shipping & Delivery
Q: How long does it take to receive my order?
A: Orders are processed within 1-3 business days, and shipping typically takes 5-10 business days, depending on your location. Expedited shipping options are also available.
Q: Do you offer international shipping?
A: Yes, we ship to customers worldwide! Shipping rates and times may vary depending on the destination.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. For more information, visit our Returns page.
Q: How do I request a return or exchange?
A: Simply contact our customer service team with your order number, and we’ll guide you through the return or exchange process.
Orders & Payment
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment options for your convenience.
Q: Can I track my order?
A: Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor your package’s delivery.
Customer Support
Q: How can I contact Mello Lime for assistance?
A: You can reach our customer service team via email at hello@mellolime.com or through our Contact Us page. We're here to help!
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